Liberty House Reviews

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

10 Jul 2017
thank you to everybody at liberty house for helping me and giving me my tools to recovery . the staff have been amazing couldnt of done without your help
07 Jul 2017
i feel so good its unreal best place eva been could not done it with out every one in here and the staff been great and the food really good thanks all maertin
07 Jul 2017
Amazing place that saved my life. Staff and housemates were great. 12 step program brilliant that I'll carry with me forever
Debbie Slaughter
05 Jul 2017
I have had a really positive experience here. The counsellor's have been amazing and have given me the tools to feel confident in my future recovery. The support staff have been nothing but totally professional (even when I didn't get the answer I sometimes wanted ie more meds!!) Especially Emma and Leah who managed to get me to play evening games (a milestone!) my first ever experience in Bingo. Huge thank you to all staff. I hopefully will never see you all again!!
29 Jun 2017
An amazing passionate and effective approach the 2 best therapists /counsellors i have come across, their clear, honest and precise teaching and guidance methods are second to none, i really cant thank them enough. The support staff are fantastic and give great advice and assistance throughout.
28 Jun 2017
Extremely worth every penny, located in an ideal spot to heal, think and take everything on offer. Excellent practice they know what they are doing and I am reformed not going there again as a patient however have everything a recovering addict needs and hope to assist in the future.
26 Jun 2017
I have found Liberty House to be a very positive experience. The counselling team are first class and detox medication is dispatched efficiently with no fuss or mistakes. They really do go the extra mile to make clients as welcome and comfortable as possible. All staff have time for you and show compassion. On a lighter note, the food is absolutely superb. I do not have a word of criticism. Thanks so much to all at LH.
24 Jun 2017
Treatment in groups has been second to none, was made to feel very welcome. Would love to come back and volunteer, once I have a few months clean time. Special thank to Emma for all the fun game and activities at night, as well as Suzanne for the one 2 one. Ray was fantastic. Therapeutic team and support workers are excellent.
Paul N
23 Jun 2017
What an amazing experience. After 21 years of cocaine and other substance abuse, I finally feel strong enough to get back to normal life. The treatment team (Ray, Matt & Suzanne) where first class and I owe them so much for what they have done for me. Ray is like no other human being I have ever met and gets you connected so quickly. The support team (Emma, Rod, Richard, Leah, Jeanette, Lee & Steve) were also fantastic and on hand at any time of day should you need them. Special thanks to Emma for her fun, game-filled evenings which helps take the edge off tough days. Also a big mention to Lee as without his enthusiasm and great chef skills I'm not sure I'd have got through this. The only thing I think needs improvement is the staffing levels. The support team are far too busy to spend as much time as they would like with the clients and it as frustrating for them as the clients themselves. Due to the staffing levels the 1-2-1 counselling sessions were a little rushed which to some may be detrimental to their treatment. It has been and privilege and an honor to have been part of this program at Liberty House - thanks guys!!!!
Dear Paul, Thank you for your review and wonderful to hear you had such a positive experience. There has been a lot of change at liberty house over the past 6 months and there is an excellent therapeutic team in place as you experienced. I am pleased to confirm that we have now recruited a further 2  support workers which now means the therapeutic team is complete at Liberty House. We wish you all the very best for the future and hope to see you back for after care. Best wishes, Liberty House
23 Jun 2017
the place is really good, the staff are amazing, i didnt think that i would get so much out of the programe. really helpful peers, this programme works but you have to put all the effort that you put into your addiction into recovery
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